Refund policy

Refund Policy – Eli Mary Music

All sample packs are digital products and non-refundable. Once downloaded, purchases are final due to the non-returnable nature of digital content.

We may consider refunds only in exceptional cases such as:

  • Duplicate purchases

  • Technical issues preventing access

  • Content significantly different from the description

To request a review, please send an enquiry via the contact page within 5 days of purchase with your order details.